Let’s face it. You can’t please everyone.
As a lawn business owner you want to keep your customers happy so they keep using your service.
When customers are dissatisfied they will fall into one of three types of complaining customers:
Passive
Aggressive
Constructive
Let’s take a look at each one.
Passive Complainers-
These are the worst kind as far as I’m concerned. They [...]
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“Let’s go to Disney World!” is the cry heard by millions of parents each year. “But how we get there?” parents often cry a few weeks before the trip.
Planning for the long-range success of your business can be boiled down to the same three step exercise you use to map out your trip [...]
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All great projects, businesses and methods of accomplishing something begin with a plan. A plan is essential in the formulation and organization of ideas. All buildings or houses need a plan or blueprint. To build a bridge or a road you need a plan. To write an article one must draft an outline to organize [...]
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There are so many tactics used in the car sales industry that they cannot all be covered in one article. What we want to look at here are a couple of methods used so that you will be aware when they try to pull them on you.
The first thing we want to cover is the [...]
Posted in Blog | Tagged and, business, car, in, is, lowball, raise, the, what
The car business is probably one of the only businesses left where sleazy sales tactics are still rampant. I know time share and siding salespeople are bad too. But it isn’t on near the scale as the car business is.
One of the bigger control scams out there now is the credit check scam, which starts [...]
Posted in Blog | Tagged business, car, check, credit, in, scam, the
