clients
How to Earn the Respect of Your Prospects and Clients: Stand Up for Your Small Business
On a mailing list hosted by a professional association I’m a member of, one poster stirred up a controversy in a hurry by writing about a client who wasn’t being cooperative. Some listmates suggested that it’s the role of the solo pro to bend over backwards in any way possible in order to please her [...]
How To Turn Your Clients Into Raving Fans
“Customer service is the never-ending pursuit of excellence to keep customers so satisfied they tell others how well they were treated in your place of business.” A big problem in the sales world today is many salespeople and companies spend more time and money to get a new client than to keep their current clients [...]
Identify Your Ideal Clients and How To Reach Them
If you expect to succeed as a professional solution provider – coach, consultant, etc., you first have to last. Just last long enough and you’ll be the only person who got started when you did, who is still around. After all, 80-90% of the folks who got into coaching or insurance or whatever when you [...]