happy
A Healthy Cat Is A Happy Cat
Cat care is the most important part of keeping your cat healthy and happy. The more you know about cat care, the better you will be able to meet your feline’s physical and emotional needs. The stronger your cat’s health and the better your cat’s attitude are, the more you will be able to enjoy [...]
Think You Know What Makes Customers Happy?
“Think You Know What Makes You Happy?” This headline shouts at you from a new book called “Stumbling on Happiness” by Daniel Gilbert. It’s a very thought-provoking look at how we think about happiness. To be happy, there is something we all want. If you’re thinking it’s money, you’re wrong. It’s CONTROL! We all want [...]
5 Steps To Making Your Customer Happy
Customers are demanding quality products and services again after the turnaround from the recession of the 1980s. They can no more be seduced into buying just anything through discounts and slick marketing methods. The goal in customer satisfaction lies in making customers feel that their needs have been met. Experience with Vilfredo Pareto’s 80/20 rule [...]