smile
More Than Just A Smile
Every Customer Service Training Program that I ever attended preached the same old adage- “Put a smile in your voice- Your customers can hear it”. Well, in the telephone world, this is not the appropriate direction to give. I have “heard” more smiles that sounded sarcastic and irritated, rather than excited and enthusiastic. But in [...]
Miles Credit Card – Miles Make You Smile
With the increase in destinations covered by airlines with miles credit card offerings, frequent flyers seem to be getting the most benefit. The miles card has become a boon for regular flyers as well as they add to their benefits every time they fly. Miles credit cards are extremely useful when adding on airline ticket [...]